FAQs

We're here to help you with any questions or queries you may have about The Walking Challenge 2022.

What is The Walking Challenge?

The Walking Challenge takes place throughout the month of June as a fundraising challenge to support the work of The Charity for Civil Servants. 

It’s all about increasing your step count, getting fitter and feeling good. Don’t worry, you don’t have to walk 10,000 steps every day, you can set your own target; just aim to up your weekly average and become more active over the 30-day challenge! All the steps you do will add to your departments total and take them up the leaderboard!

How can I register?

Simply click on the ‘Register’ button, and follow the simple instructions. As part of the registration steps, you can start, or join, a team (maximum of six people per team).  

Once you've registered, personalise your fundraising page by adding a photo and a blurb about why you are taking part. 

The registration fee is £5 per person. 

Please note: you can only be part of one team.

Do I have to participate in a team, or can I do it on my own?

You can take on the challenge on your own, or in a team – that’s the beauty of how simple it is.

Everyone’s steps will count towards the overall total and you can be really proud of your achievement at the end!

How do I start a team?

You can create a team during the registration process by following the simple steps.

Or, if you have already registered as an Individual and want to go back and create a team, you can do this by going to your account, selecting 'Edit my page' and then 'Create a team'.

How many people can I have in a team?

Your team can be made up of up to 6 people.

How do I join a team?

You can join a team during the registration process by following the simple steps.

Or if you've signed up as an individual, and then decide to join a team, you can do this by logging in to your account, visiting the team's fundraising page and clicking on the 'Join us' button.

Why can't I join a team?

One of the main reasons why you can't find a team or see a "Join us" box/ link on the team page is missing, is because the Team Captain has made that team private. 

You will need to get the Team Captain to log into their account and either make the team public by going to My Team > Edit Team Page > Allow anyone to join the team. Or if they want to keep the team private they will need to add a passcode for the team and send you a team invite under the heading "Get Support" and then they'll see a section for sending out an team invitation email, remembering to include the team passcode.

Who can I contact about my online fundraising page? 

If you have a query about any aspect of your online fundraising page, such as a password issue or how to set up your fitness app, please contact us at walking@foryoubyyou.org.uk and we’ll be on hand to help. 

How do I keep track of my step count? 

You can keep track of your step count via the app you like best. For example, via a sports app such as Strava, FitBit, Runkeeper or Map My Fitness. The advantage of Strava, FitBit or Map My Fitness is that you can link them directly to your profile! But of course, you can enter your step count manually too. 

Keeping your step count up to date allows people that have donated to you to track your progress.

It is also nice to add photos, upload screenshots from your sports app, and/or write a nice story about your walks.

Please note, if you are using Strava, the miles it logs will be converted to steps automatically. It may be necessary for us to periodically delete any steps tracked through other activities such as cycling or swimming in order to keep the challenge fair.

Is it possible to use an odometer?

We want The Walking Challenge to be as inclusive as possible. Wheelchair users can take part with an odometer that measures the distance covered in your wheelchair. Basic digital odometers designed for bicycles can be used and adapted as necessary, most bicycle shops will help you. Make sure you've calibrated it to your tyre size, the standard wheelchair tyre diameter is 24 inches. Once you’ve registered let us know and we'll send you a simple formula to convert distance travelled into steps.

What are the badges?

There are six digital badges to unlock throughout The Walking Challenge. As you progress the badges will appear on your fundraising page! 

 

How does the fundraising work? 

By creating your fundraising page on this website, you can easily fundraise online. You can share your page via WhatsApp, email or social media. 

Where does the money I raise go?

We are your Charity, and the money you raise will go towards helping serving, former and retired civil servants when times are tough. In 2021 alone, people came to the Charity for help over 97,000 times.

Your money can help towards the following:

  • £250 could replace a broken cooker
  • £100 could provide bereavement support
  • £75 could support a carer whose parent has dementia
  • £50 could provide a food basket for a family in financial crisis
  • £25 could provide access to Law Express and stop someone losing their home

As you can see your fundraising can change lives for the better and we’ve suggested a fundraising target of £50 per person.

What if I want to collect money offline?

You can!

Sometimes you have, for example, a birthday where you can ask for donations instead of a gift. You can collect the money in cash and add an offline donation to your page, so that the money is added to your fundraising total.

You can send any money raised offline to: 

The Walking Challenge Team, The Charity for Civil Servants, 5 Anne Boleyn’s Walk, Cheam, Sutton, SM3 8DY. 

Cheques should be made payable to ‘The Charity for Civil Servants’ or you can pay by credit/debit card over the phone by calling 020 8240 2413. Please do not send cash in the post. 

Where can I find The Walking Challenge on social media?

Share with your friends, family and colleagues via social media using #WalkingChallenge22. Use Facebook, Twitter, Instagram or email to ask them to support you and follow your progress.

We also have a private Walking Challenge Facebook group for registered walkers. This is a great way to build on our walking community.

Where can I read the Terms and Condition of entry?

All participants enter entirely at their own risk and The Charity for Civil Servants shall not be liable for any injury damage or loss to participants or their property that might occur as a result of their participation. The full terms and conditions of entry can be found here. 

Terms and Conditions